Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, company name, and billing information when you create an account.
• Payment Information: Credit card details and billing address (processed securely by our payment processors).
• User Content: Text prompts, generated images, and project data you create within the Service.
• Communications: Information you provide when contacting our support team or subscribing to newsletters.

2. Automatically Collected Information

When you access the Service, we may automatically collect:

• Usage Data: Pages visited, features used, time spent, and generation counts.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor usage trends and analyze platform performance
• Prevent fraud and abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, cloud hosting providers, and analytics partners who assist in operating our Service.
• Legal Compliance: When required by law, subpoena, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures, including AES-256 encryption for data at rest and TLS 1.3 for data in transit. Access to your data is restricted to authorized personnel only. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and data at any time. Certain data may be retained for legal compliance or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• File a complaint with a data protection authority

To exercise these rights, contact us at support@designforgeai.co.

8. International Data Transfers

We are based in the United States. If you access the Service from outside the US, your information may be transferred to, stored, and processed in the US. We comply with applicable data protection laws, including GDPR for EU users and CCPA for California residents.

9. Children's Privacy

The Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy, please contact:
HALVE SOLUTIONS LLC
Email: support@designforgeai.co
Address: 4425 RHODE ISLAND AVE N MINNEAPOLIS, MN 55428